There are around 4500 taxis in Vienna.
You can either order a taxi by phone or app, go to a taxi stand or flag one down at the side of the road. When the taxi is free, the taxi sign on top of the car is illuminated.
When ordering taxis by phone, an extra fee of 2.80 euros must be paid.
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Payment
Payment is by taximeter. Taxi rates are set by the authorities in Austria, most recently in Vienna in October 2012. They are binding for all taxis and may not be exceeded or fallen short of. Price fixing is prohibited within the city limits. You can pay in cash, with an EC card or with a credit card. In the case of cashless payment, identification papers must be presented at the request of the driver. The passenger is entitled to a receipt.
Rates
Basic Charges
The basic fee for taxis in Vienna is 3.80 euros, the first 4 kilometers cost 1.42 euros, the next 5 kilometers 1.08 euros and each additional kilometer 1.05 euros.
Night Rates
The night rate applies between 11:00 p.m. and 6:00 a.m. The basic fee is 4.30 euros, the first 4 kilometers cost 1.62 euros, the next 5 kilometers cost 1.28 euros and each additional kilometer costs 1.18 euros.
Waiting Fees
Standing and waiting time is charged at 27.80 euros per hour.
Airport Taxis
The fixed price for a taxi to Schwechat Airport is 36 euros for a maximum of 4 passengers. The price is only valid for a direct journey from an address in Vienna to the airport. When ordering, it is essential to indicate that you want to go to the airport, otherwise an extra fee of 13 euros will be charged for the return taxi ride from the airport to the city.
Obligation to Transport
There is an obligation to transport, every passenger must be driven to any desired destination, as long as it is within the city limits. The taxi driver is obliged to take the shortest and thus cheapest route, unless another route has been agreed.
Smoking Ban
In taxis, there is a general smoking ban for drivers and passengers.
Taxi Numbers
Here are the telephone numbers of the largest taxi companies:
+43 1 40 100 Taxi Radio Center GmbH-CC
+43 1 31 300 Taxi 31300
+43 1 60 160
Taxi Apps
The best known are the free taxi apps Taxi 31300 / Taxi 40100 and Taxi 60160 as well as Mytaxi, which you can use to order a taxi online.
Pre-Ordering a Taxi
Of course, a taxi can also be pre-ordered, either by telephone or via a mobile app.
Uber
The UBER company is headquartered in San Francisco, USA. It is an American service company that provides online transportation services in many cities around the world.
Once you download the app to your phone, you can start using UBER services. When you order an UBER, you will be told the price for the route you want. Payment is by credit card, euro card, PayPal or Google Play.
Frequently Asked Questions
Yes, Uber can be ordered via popular mobile apps.
A taxi can be booked in advance by calling the taxi companies or using a mobile app.
There is no special charge regulation for short distances in Vienna.
The taxi rates in Austria are officially set by cities and districts, in Vienna most recently in October 2012. The basic fee for taxis in Vienna is 3.80 euros, the first 4 kilometers cost 1.42 euros, the next 5 kilometers 1.08 euros and each additional kilometer 1.05 euros. The night rate applies between 11:00 p.m. and 6:00 a.m.
The basic fee is 4.30 euros, the first 4 kilometers cost 1.62 euros, the next 5 kilometers cost 1.28 euros and each additional kilometer costs 1.18 euros. Standing and waiting time will be charged at 27.80 euros per hour